Privacy Notice

2.      This privacy notice

This privacy notice describes how we collect and use information collected through your use of the Website.  Please read this privacy notice carefully.

The Website is not intended to be used by children under the age of 18.

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3.      What personal data does RSMB collect via the Website?

RSMB collects different information depending on how you use the Website and how you interact with us. ‘Personal data’ means any data which can be associated with you as an individual, either directly or indirectly.

 The personal data we collect via the Website is likely to include:

• Identity information, such as your name, company name, organisation type and job title. We will only collect this if you complete and submit enquiry forms or sign up to our newsletter.
• Contact data, such as your address, email address and telephone number. We will only collect this if you complete and submit enquiry forms or sign up to our newsletter.
• Technical data, such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.
• Usage data, which includes information about how you use the Website and our services, and any communications we may receive from you.
• Marketing and communications data, including your preferences in receiving marketing and other communications from RSMB. We will only collect this if you complete and submit enquiry forms or sign up to our newsletter.

We do not collect ‘special categories’ of personal data through the Website. (‘Special categories’ of data include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, or health information).  We also do not collect information about criminal convictions and offences.

As you use the Website, RSMB will collect technical data including your browser type, the Internet Protocol (IP) address used to connect your computer to the internet, and your usage habits. RSMB collects this data through Webflow, Google Analytics and/or by using cookies.

4.      How RSMB collects personal data

 Different personal data is collected in different ways.

a) Personal data you provide to RSMB

You will provide RSMB with personal data when you correspond with RSMB via the Website, either on your own behalf or on behalf of an organisation.  You will also provide us with personal data when you subscribe to receive our marketing.

b) Personal data we collect automatically

As outlined in (3).

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Cookie Declaration.

We use cookies to provide and make improvements to the Website, ensure that the Website is secure, analyse how users interact with the Website and address any issues you may experience with the Website. We may also use cookies to ensure you get relevant communications from us should we advertise on social media or other websites. You consent to our cookies if you continue to use our website.

If cookies are disabled you will still be able to access the website, however some content may not function correctly.

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5. How and why RSMB uses personal data

RSMB will only use your information where:

a) We needs it to perform a contract or provide a service that you or your organisation has asked for

For example, RSMB may need your contact, identity, technical and/or usage information to respond to a question you have asked us via the Website.

b) We have a legitimate interest (reasonable business purpose) for doing so

RSMB will use your information for its legitimate business reasons where doing so will not unduly affect your rights.

We will use your identity, contact and usage information to:

• keep our records up to date; and
• send you communications and updates in respect of the Website which we consider to be important.

We will use your technical information to manage and improve the Website, for example:

• provide and make improvements to the Website, Website maintenance, support, reporting and hosting of data, and troubleshooting;
• ensure that the Website is secure;
• analyse how users interact with the Website; and
• address any issues you may experience with the Website.

We may use any or all of the information above to administer and manage our business in general, and in the context of a business reorganisation or company restructuring exercise.

If you feel that your interests and fundamental rights outweigh RSMB’s business purposes, and that RSMB should therefore stop processing your data, please let us know.

c) You have consented to it

If you sign up to receive marketing communications from us, we will send you marketing information that you have consented to receive. You have the right to withdraw consent to marketing at any time by contacting us at contact@rsmb.co.uk.  We will never share your personal data for third parties to market to you.

d) We need to comply with a legal or regulatory obligation

In certain circumstances, RSMB may need to retain or use your data to comply with regulations and/or the law.

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6. How RSMB shares personal data

RSMB may need to share some of your data in order to provide the Website to you (for example, google for the map to our location).

Your personal data may be disclosed or transferred to potential or actual buyers of, investors into or lenders to our business or any of our assets, or any of the advisors or representatives of the above. If so, we will ensure that appropriate confidentiality terms are in place.

On rare occasions, we may share personal data when we believe it is necessary to comply with the law, regulation or legal request (including a court order or government inquiry); to enforce or apply our terms of use or other agreements; in the context of a company reorganisation or restructuring exercise; or to protect the rights, property, or safety of RSMB, our employees, our users, or others.

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7.      International transfers

The Website is hosted on servers commissioned by our provider Webflow from Fastly and AWS Cloudfront. These are located globally to allow fast loading. Webflow anonymize all IP addresses and server logs in compliance with GDPR. Webflow's EU & Swiss Privacy Policy which includes the UK provides more information about their GDPR compliance.

If you have consented to receiving marketing communications from us, we may store your personal data with third party provider(s) with servers located outside of the EEA.  Any such provider(s) will be registered with the EU-US Privacy Shield, which requires them to provide similar protection to personal data shared between the Europe and the US, and means that the transfer is in accordance with European data privacy laws. For further details, contact us at contact@rsmb.co.uk.

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The safety of your personal data is important to RSMB, and RSMB uses various technical and organisation measures to ensure that your data is secure.  For further information about this, please contact us at contact@rsmb.co.uk.

8. Data security

However, the transmission of information via the Internet is not completely secure. Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of your data.

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RSMB will only retain your personal data for as long as necessary to fulfil the purposes RSMB collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

If you require any further information about how long we retain your personal data, please email contact@rsmb.co.uk.

9. How long RSMB keeps personal data

To determine the appropriate retention period for personal data, RSMB considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which RSMB processes your personal data and whether RSMB can achieve those purposes through other means, and the applicable legal requirements.

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10. Third party links

The Website may contain links to other sites operated by third parties whose information practices may be different than ours. Please consult all third party sites’ privacy notices as we have no control over information that is submitted to, or collected by, third parties.

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11. Your rights

You have certain rights over your personal data. You may:

• require RSMB to rectify the personal data we hold about you, where that data is incorrect;
• require that we restrict the processing of your personal information in certain circumstances;
• request access to the personal data that we hold about you;
• require that, in certain circumstances, we delete the personal information we hold about you;
• require that we provide you with the information that we hold about you in a structured, commonly used and machine-readable format; and/or
• withdraw your consent to RSMB using your data for marketing purposes at any time.

You also have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”), which is the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, be grateful if you would contact RSMB in the first instance so we can endeavour to deal with your concerns direct.

If you wish to exercise any of these rights, please contact RSMB at contact@rsmb.co.uk.

To protect your privacy and security, RSMB will take reasonable steps to help verify your identity before granting access or making corrections.

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12. Changes to this privacy notice or your data

We may amend or modify this privacy notice from time to time. We will post any revised notice on the Website, or a similar site that replaces the Website. We will notify you of any changes where required.

It is important that the personal data RSMB holds about you is accurate and current. Please keep RSMB informed if your personal data changes during your relationship with us.

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This privacy notice was last updated on 12th May 2024.